Shipping Policy PDF Print E-mail


Standard shipments will be sent via Canada Post Expedited Parcel at a charge of $9.99 CAD, and Rush orders will be sent via Canada Post Xpresspost.

All orders over $1000 are shipped with a signature requirement.

Shipping & Handling charges are not refundable unless we made an error.

Gift Cards/Prepaid Cards processing takes 5-7 days (plus transit time).

Our Service Guarantee is we will make every attempt to ship on the Estimated Ship Date or we will upgrade the shipping as required to reach the destination on time. If a shipment is not made on time any rush charge will be refunded. Our liability is limited to cancellation of the order and a full refund if we do not ship on time. We are not responsible for delays in transit.

Our items will ship from our Edmonton, AB facility, postal code: T5H 3P5